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Artificial Intelligence Along the Customer Journey: A Customer Experience Perspective - Hardcover
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Artificial Intelligence Along the Customer Journey: A Customer Experience Perspective - Hardcover
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Artificial Intelligence Along the Customer Journey: A Customer Experience Perspective - Hardcoverby Ada Maria Barone (Author), Emanuela Stagno (Author) The development of several AI solutions has revolutionized the way in which consumers behave. Serving as a guide to the role that AI plays on different aspects of consumers' life, this book provides a comprehensive understanding of the main artificial intelligence (AI) solutions available in the market. In particular, the authors adopt a customer experience approach to investigate how different AI
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Artificial Intelligence Along the Customer Journey: A Customer Experience Perspective - Hardcover
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